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‘Many used to not trust Electronic Health Records because of security. Until people couldn't live without them. We are now seeing that same development with AI.’
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Frequently Asked Questions:
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How does FlowMemo ensure the privacy and security of client data?
FlowMemo fully complies with the General Data Protection Regulation (AVG) and the Medical Treatment Agreement Act (WGBO). Our platform is designed to respect professional confidentiality; recordings are deleted after processing and uploaded content is not accessible to third parties. Flow Memo complies with the Dutch (NEN7510) and international standard (ISO27001) for information security in healthcare. All our servers are ISO27001-certified. Only authorised people have access to patient information, and all actions are logged for transparency. Flow Memo never shares data with third parties without explicit permission.
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How does FlowMemo work?
Flow Memo uses artificial intelligence to convert audio input into accurate text (transcription), distil key information into a concise summary and automatically generate SOAP notes, anamneses and treatment plans based on the transcript. These features are optimised for healthcare-specific situations, such as intake interviews, coaching sessions and treatment sessions.
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Is there a mobile app available for recording sessions?
FlowMemo will soon offer a user-friendly mobile app that allows you to easily record and manage sessions, regardless of your location. Now you can simply use the optimised version of FlowMemo via the browser on your phone!
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How accurate are the transcripts and summaries generated by FlowMemo?
Our advanced AI technology delivers output with up to 99% accuracy, resulting in reliable and useful documentation for your practice.
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Can I use the generated summaries for my records?
Absolutely, the automatically generated summaries are designed to be immediately usable for administrative purposes and also serve as mnemonics.
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How does FlowMemo support professional confidentiality compliance?
Through strict security measures and timely deletion of recordings, FlowMemo ensures that confidential information remains protected and professional secrecy is not breached.
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Can FlowMemo take over my entire administration?
No, FlowMemo is designed as an assistant and cannot completely take over your entire administration. It is essential that a professional checks the generated documentation to ensure accuracy and quality. FlowMemo is designed to reduce workload by supporting administrative tasks, allowing you to spend more time on direct patient care. Using FlowMemo is not intended to increase workload.
Secure, protected and responsible.
